Contact

Have a question about a piece of jewelry, its size or your order? SOLEYNA is here to help at contact@maisonsoleyna.com.

Our usual response time is 24 to 48 business hours. You can also use the form below.

To help us assist you faster

  • Before a purchase: tell us the name of the jewelry and what you would like to know (material, dimensions or fit).
  • For an order: provide your order number and the email address used for the purchase.
  • For a return or an item received with a defect: describe your request; a photo can help us understand the issue.

Never send your bank card number or password.

Helpful answers

Shipping and order preparation · Returns, withdrawal and refunds · Discover SOLEYNA